Consumer Protection Essay Example | Topics and Well Written Essays - 2500 words

Consumer Protection - Essay Example There were also certain ambiguities related to the actual people accountable for the faulty transaction. Hence, the author stresses on the need for stringent laws to protect the consumers' interests in business transactions. In addition, there appears to be an urgent need for a watchdog which would ensure that all laws are adhered to, in turn facilitating fair business practises. In the language of ecology, consumers are defined as those organisms who survive by depending on others around them (Consumer, AbNature, n.d.). This dependence could be for any day to day necessity, which they themselves are incapable of producing. And there are instances when triggered by the acute need of the consumer, this dependence on the producer has transformed into a form of exploitation, thus giving a freehand to the producers to make a kill. This definition and example might seem a little far fetched at the moment, but surprisingly both are in a way applicable in our day to day lives. There appears to be no end to our needs - material or spiritual and there are providers for all our needs. From the time we wake up each morning till the time we go back to sleep, knowingly or unknowingly, willingly or unwillingly, all of us tend to depend on one fellow human being or other for various reasons - hence, in a sense of speaking we all are consumers. Till the time all transactions happen in good faith and to the satisfaction to all parties involved, the world is a dreamland! However, the problem arises when the transactions do not happen in the true sense of fair practises. And considering that there are so many transactions happening, the possibility of exploitation cannot be ruled out. So, if we agree that we have advertently or inadvertently involved ourselves in one business transaction or the other, there have been at least one or two instances in our lives when we have felt that we as consumers have been given an unfair deal by the providers/salesman and the deal has not been concluded in the manner it should have been; in other words, our rights as customers have been infringed. The deal could be anything ranging from sale of faulty products, refusal to replace faulty products, unsatisfactory post-sales maintenance to poor service. And most often than not, in spite of continuous follow ups we have failed to get our issues addressed or resolved and the inconvenience compensated. Consumer protection is the current buzz word worldwide. There has been an increased awareness about the enormity of this need and there has been an increase in awareness among customers about their rights. Policies are being formulated, traders practising their trade unfairly are being implicated and there is a worldwide movement towards ensuring that the consumers get their due in all business transactions. However, in the absence of clear directions, policies and guidance on the grievance redressal systems, it is not always that the consumer is protected from unfair business practises. b. Objectives The need for consumer protection persists worldwide and it is no

The Internet is unreliable source of information Essay

The Internet is unreliable source of information - Essay Example be manipulated and altered depending on someone’s point of view, lies can be made to discredit others or improve someone’s credibility, and consumers can get sucked into buying something that they don’t fully understand. The reason why we cannot believe everything that is on the Internet is because some information can be changed to suit someone’s biased opinion. For example, the site Wikipedia.com is an unreliable source of information because anyone can go onto the website and change the information anytime that he or she wants. If such a website is considered as a reliable source to get information from, then we will be led astray. It is difficult to believe anything that comes from that website even if the information is common sense. One group that may take advantage of this situation is hackers. As we know, these people hack websites for several reasons, and only one of the reasons is for changing information on a website. Other motives could be due to money, for revenge, or personal attacks. This is a huge danger that affects the credibility of websites as source of reliable information. Another reason why the internet cannot be trusted is that there are many lies online. You cannot even imagine how many lies are posted every day. This does not just affecting website credibility; it also gives that website a bad reputation, which means that the site is marked â€Å"x†. Why do people post lies on the Internet? This is a good question that cannot be fully answered. Some examples of this are people lying on dating websites in order to find a better partner and businesses lying to grab people’s attention. For dating websites, people do not post bad pictures of themselves because they want to make sure that their profiles are perfect. When someone looks at the profile and sees what a person wrote about him or herself, the reader may say: â€Å"that is the type of person who I have been looking to find for a long time.† What makes me laugh is that